Serving Colorado's Counties

Technical Update vol. 26 no. 10 - Accident Investigations

March 8, 2022

Should a workplace accident occur involving employees, property damage, subcontractors, or the general public, an employer may want to conduct an accident investigation to find the accident’s root cause and implement corrective measures to prevent future accidents. According to the CTSI Loss Control Prevention Manual’s Accident Investigations Section G:

A good investigation identifies accident cause(s) and allows the supervisor to take steps to prevent the same accident from happening again. This proactive approach by management to prevent accidents, rather than simply filing claims, helps reduce the total number of claims and related costs. Accident reduction also helps improve efficiency and profitability by reducing lost time, work interruption, equipment repairs, and other indirect costs that are often associated with employee accidents. It has been estimated that the indirect costs of employee accidents are often 5 to 10 times more than the direct/claims cost of the accident.

Any investigations should be completed within 24 hours of the incident by the department head, manager, superintendent, or supervisor.

Six Basic Questions

An accident investigation should seek to answer six basic questions:

  • Who was injured?
  • Where did the accident occur?
  • When did the accident/incident occur?
  • What was the injured party doing?
  • How were they injured?
  • Why was there an unsafe act and/or an unsafe condition?

These questions provide a guide to help the investigator understand what and how the accident occurred and identify steps to prevent future similar accidents. Refer to the CTSI Accident Investigations Guidelines on page G-7 in Section G Accident Investigations of the CTSI Loss Prevention Manual for a more detailed outline of interview questions to ask during an accident investigation.

What This Means for Counties

The CTSI Loss Prevention Manual offers guidelines and sample claims forms to assist your organization in conducting an accident investigation. The CTSI Loss Control department is also available to answer questions and assist in accident investigations. For more information on conducting an accident investigation or to inquire about online or in-person training classes on accident investigations, contact CTSI at 303 861 0507. 

A PDF of this Technical Update is available here.

News & Updates

Technical Update vol. 27 no. 5 - The Power of Pooling

County Technical Services, Inc. (CTSI) has served Colorado counties for 39 years. County commissioners first envisioned CTSI as a way to empower counties by creating a collective purchasing pool. The […]

Read More
Technical Update vol. 27 no. 4 - Out-of-State Remote Work

With the increase in telecommuting and remote work since the pandemic, employers are receiving more employee requests to work remotely outside of Colorado. While out-of-state work arrangements can help with […]

Read More
2023 CTSI Human Resources Consultant Survey

We have had numerous requests from membership to put back in place an HR function as we have had in the past, as part of our loss prevention to assist […]

Read More
Read More
Technical Update vol. 27 no. 3 - Hand Injuries are Common and Preventable

According to the US Department of Labor, injuries to hands account for nearly 25% of all lost-time in the workplace. That’s a total of 110,000 injuries per year. Yet, cuts, […]

Read More