Employee turnover and retirements continue to challenge counties in preserving institutional knowledge. As seasoned employees transition out of the workforce, valuable know-how can be lost without structured documentation and cross-training. […]

CTSI is constantly working with our member counties to reduce the days from when the county is notified of a work-related injury until the claim is received. We aim to have all allegations reported within three days of the employer receiving notification of a claim.
Studies have consistently shown that early reporting of claims tends to lower the overall cost of the claim. The following findings highlight the importance of prompt reporting:
Given the significant impact of prompt reporting on cost reduction, filing your county's workers' compensation claim early is crucial. Remember, each claim should be filed when the incident is reported. Reporting a claim the day it is received is just as easy as filing it a week later. But even a week's delay can escalate the cost of the claim.
When a claim is filed, an adjuster evaluates the claim right away to determine the best course of action. They can work with the claimant to get appropriate medical treatment and implement an efficient return-to-work program that can bring employees back to a productive work status. Litigation is less likely for claims reported immediately. A National Council on Compensation Insurance study showed that the percentage of litigated claims doubled when reported more than 31 days after the injury.
Claim forms are available at www.ctsi.org, or you can contact the CTSI workers compensation claims staff for copies. Claims of a serious nature are to be reported by phone immediately. We do not need all of the information before reporting the loss; additional information can be submitted once reported.
Information to include:
New Claims should be sent to wcclaims@ctsi.org. After taking this initial step, CWCP members will be notified of what to do next. Please set up a claim file and keep all information together for future use and reference.
When an injury occurs on the job, a workers’ compensation claim should be filed when the injury is reported. Filing early allows CTSI to manage the claimant’s treatment more effectively and offers significant cost savings to the CWCP. For more information on filing claims, contact CTSI at (303) 861-0507.
Employee turnover and retirements continue to challenge counties in preserving institutional knowledge. As seasoned employees transition out of the workforce, valuable know-how can be lost without structured documentation and cross-training. […]
CTSI is constantly working with our member counties to reduce the days from when the county is notified of a work-related injury until the claim is received. We aim to […]
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