Serving Colorado's Counties

Who to Call List

June 25, 2025
CTSI CLAIMS SERVICES
Claims Main Numbers
Phone: (303) 861-0507
Phone: (800) 544-7868
Fax (303) 861-1022
After Hours Phone: (303) 861-0507
CWCP Dial 2, CAPP Dial 3
Workers’ Compensation Claims
Kurt Muehler, WC Claims Manager
Staci Metter, WC Senior Claims Examiner
Megan Goodman, Claims Assistant
Email claims to: wcclaims@ctsi.org
Property and Liability Claims
Enid Cordova, P & L Claims Manager
Dylan Patterson, P & L Senior Claims Examiner
Jamie Heyl, P & L Senior Claims Examiner
Megan Goodman, Claims Assistant
Email claims to: cappclaims@ctsi.org
WWW.CTSI.ORG
Insurance policies, summaries, forms
Claim forms and information
Sample policies and procedures 
CTSI ADMINISTRATIVE SERVICES
CTSI Main Numbers
Phone (303) 861-0507
Fax (303) 861-2832
Website: www.ctsi.org
Email: First Initial and Last Name@ctsi.org
CTSI Executive Director: Meredith Burcham
CAPP (Colorado Counties Casualty & Property Pool) &
CWCP (County Workers' Compensation Pool)
Rhonda Curran, Manager of Risk Programs
Brenda Hostetler, Sr. Risk Management Analyst
CHP (County Health Pool)
Marissa Gaertner, CHP Benefits Manager
Betty Apt, Benefits Administrator
Loss Prevention
Dana Foley, Loss Control Team Lead
Tyler Adkins, Sr. Loss Control Specialist
Siri Vensel, Sr. Human Resources Specialist
Other CTSI Services
Jennifer Keller, Finance Director
Juliann Hargrave, Executive Assistant
Norma Garcia, Receptionist/Administrative Assistant

News & Updates

Technical Update vol. 30 no. 14 - Cybersecurity Insights: Agentic AI

Artificial intelligence continues to evolve beyond simple tools into systems that can act independently. Known as agentic AI, these technologies can make decisions, execute tasks, and interact with systems with […]

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Technical Update vol. 30 no. 13 - Everyday Auto Losses: Small Mistakes, Big Costs

Auto claims remain one of the most common and preventable sources of loss for counties. While major incidents draw attention, it’s often the everyday, routine situations, such as backing up, […]

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Technical Update vol. 30 no. 12 - Don’t Jeopardize Your Capp Property Coverage

CTSI distributes your county’s property list, including addresses and values, twice each year. An updated list will be included in the next CAPP renewal packet. Please review it carefully. If […]

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Technical Update vol. 30 no. 11 - Colorado Public Meetings & Executive Sessions

The Colorado Open Meetings Law (OML), part of the Colorado Sunshine Law, lays a set of ground rules for how public meetings must be conducted. The law was first passed in […]

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March 2026 Health Awareness
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